In the name of ALLAH the most graceful, the most merciful
Large enterprises often begin as small dreams that would gradually turn into organizations with a separate culture, structure, and identity.
In 2003 Wasla Outsourcing was just that dream, but dreams are simply nothing without vision and solid plans followed by hard work, stable steps, teamwork, and actions and that would turn the dream into reality and would create footprints in the industry.
Wasla Outsourcing positioned itself not only in the call center industry, but also in the Business Process Outsourcing industry in a short time period through providing services more than only call center services that would reach to be business consultancy and move from being service providers to partners.
Partnership would be resembled in our ability to take good care about our clients and tailor ourselves according to their needs in terms of flexibility within work scopes and scalability within volumes.
The regular sequence is to position ourselves after all these achievements globally as market leaders and Egyptian service providers, to transition these local successes to the global clients.
At the end I hope for Wasla team to be at their best in terms of development, prosperity, and satisfaction as they were the reason for this success and they will be the reason for top managers to set goals without worrying they will not be achieved.
Mohamed El Shahawy