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From setting up the
State-of-the-art technology
infrastructure to acquiring the most
qualified Customer Operations agents,
BPO Officers and Supervisors to setting up clear
processes and performance
measurement tools, Wasla Contact Center strives
to deliver to its clients the highest quality
services in the market.
Focused on delivering exceptional value, Wasla
Contact Center is able to leverage its expertise
and technology infrastructure to offer these
advanced services at competitive prices.
Quality Certificates
ISO
Believing in perfection and always
targeting continual & continuous improvement;
Wasla Management & Staff have been working hard
for providing integrated call center services
with the implementation of the quality
management system in accordance to the items of
ISO-9001:2008.
COPC
Coping with the best practice
standards, Wasla is also, now in the process of
being granted COPC Certificate. |
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