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Spinneys
Spinney's, the premium grocery retailer
in the Middle East and North Africa, chose
Wasla Outsourcing to be its contact center
in Egypt, to provide unique services to
its customers..
EMC
Wasla Outsourcing, the company which strives
to deliver highest quality services in the
market to its clients, was chosen by EMC
, the leading provider of storage hardware
solutions, to be its top quality partner
to excellency.
Al Ahly Official
Stores
Al Ahly Official Stores, the one and only
store that provides a comprehensive range
of official branded apparel and accessories,
looking for flexibility, a partner who would
help them deliver best service, selected
Wasla Outsourcing to be its gate to best
quality services in Egypt.
Cilantro
Always thinking of The Outer Limits; Cilantro
discovered that to be A Part of its Customers’
Life, Wasla Contact Center is the Gateway.
Seeking flexibility, uniformity and consistency
of service, Cilantro staff found that Wasla is
helping them deliver the service the way their
customers like.
Let us make a difference together, Cilantro and
Wasla are now showing the customers a different
taste for the customer service.
Burger King
Wasla Contact Center when first thought of Fast
Food Order Taking and Complaint Handling, Burger
King was one of its priorities. On the meantime,
when Burger King opened their first branch in
Egypt, they looked for a partner who would help
them deliver Best Service, Best Taste and Best
On-Time Delivery; that’s why when Burger King
chose a call center, Wasla was their first
choice.
Now you can Have It Your Way exclusively with
Burger King and Wasla Contact Center.
Atelka and Wasla Signing MOU
Mr. George Karam, CEO of Atelka and Mr. Mohamed
ElShahawy, CEO of Wasla Contact Center have
signed together an agreement between both
companies. This MOU will pave the way in
improving cooperation between Wasla and Atelka
in such fields as human resources and
infrastructure and business development and
growth for both companies.
Within the frame of mutual benefit and goals of
the MOU, the two companies agreed to cooperate
together in the field of the BPO maintaining the
state-of-the-art technology and implementing the
highest quality standard processes and
exchanging practical experience.
This MOU with Atelka is an indication of the
agreement between the two companies on the
importance of exposure to new markets and the
mutual benefits of both companies as this MOU
shows the harmony in strategic visions of both
sides for the development of the socioeconomic
of both Egypt and Canada.
Commenting on this occasion, Mr. ElShahawy
said:"The ongoing development and governmental
support have transferred Egypt into a major
market for companies and investors. Ranked as
one of the top 6 countries in the outsourcing
field, having multilingual, neutral accents
human talented pool and the fruitful soil of BP,
Egypt is now considered as a very promising
market in the region and worldwide."
From Atelka’s side, Mr. Karam added that:"We’re
excited about this MOU as it establishes the
basis for a long term business relationship
between both companies especially that Wasla
Contact Center is considered as one of the
pioneers in the BPO industry. This MOU starts up
the foundation of joint cooperation on a variety
of projects and on different levels and points
to a major development for both Atelka and
Wasla".
AlMashreq Bank
Sharing the same concepts of customer
care and satisfaction, and acquiring the sense
of customer relief, which is very clear in both
mottos, WE DO BANKING… YOU DO LIFE, and
OUTOSURCE YOUR HANDS…LET YOUR MIND THINK FASTER;
AlMashreq Bank & Wasla Contact Center are now
having a very unique partnership that allows
their staff provide the best care, security,
banking services to AlMashreq Bank esteemed
customers.
AlMokhtabar
Laboratories
Always seeking the highest quality, top
standard services to its customers, AlMokhtabar
Labs with more than 100 branches covering all
governorates in Egypt, in cooperation with Wasla
Contact Center and its experienced staff,
present cutting edge customer care to all the
patients. Since AlMokhtabar & Wasla Contact
Center do Care From The Heart, they found
together the road to care and success to all
parties.
Offshore
Wasla is not only targeting the local market but
also the international one, from that
perspective, we now launched offshore
accounts serving UK, US and Canada markets
presenting Telesales, Telemarketing & Customer
Service services.
TE Data
TE Data, a star that glances in the world of IP
based data communications carrier and
networking, chose Wasla Contact Center to be the
backbone of all its customer providing services.
Masr AlKhair
An innovative initiative from Fadyelet Mofty Al
Dyar Al Masrya, Mr. Aly Gomaa, to help the poor
& enhance the cooperation between all the
Egyptians.
ITC
In cooperation with Wasla Contact Center, the
Industrial Training Center launched its program
of training and recruiting fresh graduates and
youth. Since Wasla always assists in developing
the Egyptian youths, Wasla staff starts
receiving and performing calls regarding the ITC
developing program.
Savola
Attracting big brands by its outstanding
services, Wasla Contact Center was chosen by
Savola to be its main and only contact center in
Egypt and Middle East serving Savola’s customers
in different ways.
Braun
International brand started with Wasla, received
its services and was more than satisfied with
them, accordingly, Braun chose Wasla Contact
Center for its major expansion in presenting the
best quality services to its customers in Egypt.
Daihatsu
Daihatsu Motor Company focuses on delivering
people friendly and cost effective cars that was
the main reason they chose Wasla Contact Center
to provide its unique services to its customers.
Microsoft
From Success to Success and expansion after
expansion, Microsoft now realized who the real
partner to success is. Looking for perfection,
seeking best practice; Microsoft chose Wasla
Contact Center as the top-quality partner to
Excellency.
Hyundai
The world's 5th largest automaker & the most
well-known organization, Hyundai, selected Wasla
Contact Center to be its top of the notch
partner. Hyundai, the unique Korean expression
meaning Modernity, preferred to join Wasla
expertise and up-to-date technology to underpin
its philosophy and mission to deliver its
customers best quality, reliable, excellent and
innovative services. |
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