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Helpdisk
Representative
Job Title: Helpdisk
Representative
Languages: English
Country: Egypt
Job Category: Information
Technology
Job Type: Full Time
Description:
• Win Xp Pro. Troubleshooting
• MS Office (Word, Excel And Outlook)
Troubleshooting
• Maintains Anti-virus Clients
• Maintains All Data Backup For Users
• Troubleshoots Of Network Connectivity Issues.
• Troubleshoot And Repair Desktop And Laptop
Computers, Printers Issues
Qualifications:
• Strong Spoken
and written English
• Strong customer focus software support In
Windows
• Environment hardware support in Windows environment hardware
• Software support in LAN
• Excellent written and verbal communication skills
• Advanced customer service and problem solving skills
Experience: From 1 To 2 Years
Gender: Male
Experience: 1 - 2 Years.
Salary (L.E.): Negotiable
Job Contact E-mail:
work@wasla.com
International Customer
Service Representatives
Job Title: International Customer Service Representatives
Languages: Fluent English speaker with native accent
Country: Egypt
Job Category: Customer Service
Job Type: Full Time
Description:
• Calling international
customers
• Build a long-term
• Relationship with the customer.
• Handling customer Inquires
Qualifications:
• Excellent English
speakers.
• Faculty gradate.
• MS Office knowledge
Gender: Any
Experience: New graduate
years.
Other Skills:
• Faculty gradate.
• MS Office knowledge
Compensations:
• Salary.(Very
competitive) transportation.
• Meal allowance.
• Medical Insurance.
• Social Insurance.
Salary (L.E.): Negotiable
Job Contact E-mail:
work@wasla.com
Customer Service
Representative
Job Title: Customer
Service Representative
Languages: Very good In
English.
Country: Egypt
Job Category: Customer Service
Job Type: Full Time
Description:
• Handling local
customer calls.
• Receive inquiries, answer them and log them
on
the system.
• Build a long-term relationship with the
customer.
• Provide support to customers over the phone.
• Troubleshooting customer's problems.
• Surveying customer satisfaction rate.
• Proactive with customer queries in terms of
follow up and escalation.
Qualifications:
• Very good in
English.
• Very good communication skills.
• Able to work under pressure.
• Graduate candidates.
• Good computer knowledge.
• Able to work under rotational shifts.
Gender: Any
Experience: New graduate
years.
Salary (L.E.): Negotiable
Job Contact E-mail:
work@wasla.com
Recruitment Specialist
Job Title: Recruitment
Specialist
Languages:
• Fluent in both written and spoken
English.
• Preferred to have another languages plus
English.
Country: Egypt
Job category: Human Resources
Job type: Full Time
Description:
• Responsible for phone screening.
• Organizing & planning for employment fairs.
• Responsible for conducting first and second
interviews.
• Implement job descriptions and
KPI.
•
Searching for new sources to collect CVs.
• Responsible for preparing back up according to
the hiring plan and the hiring requests.
• Responsible for down loading
CVs and CVs
filtration.
• Responsible for sending the new employees head
count to the account manager.
• Analyzing and conducting the screening and the
interviews status report and send it to
the
recruitment section head.
• Conducting exit interviews report and
conducting the turn over report
Qualifications:
• Faculty graduate.
• Fluent in both written and spoken
English.
• From 1 to 2 years of experience in the same
field department.
• Holding
HR.
• Certificate is a plus.
Gender: Males only.
Experience: 1 - 2 years.
Other Skills:
• High level of communication skills
• Trained on HR training programs skills such as
selecting & scanning resumes.
• Self motivated.
• Multi-tasking skills.
• Time & task management.
• High level of negotiation skills.
• Ability to work under pressure.
compensations:
• Two days off.
• Medical insurance.
• Social insurance.
• Training and development
Salary (L.E.): Negotiable
Comments: Holding HR.
Certificate is a plus
Job Contact E-mail:
work@wasla.com |
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