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Sales Services |
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Telesales |
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Helps any Organization / Entity to increase their sales revenue, allowing it to grow over competition and gain market share. |
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Cross-Selling & Up-Selling |
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Wasla Contact Center’s agents are trained in cross-selling & up-selling techniques to maximize the value of each customer by selling additional different products according to customers’ interests. |
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Lead Generation |
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Wasla Contact center makes sure that your sales people are meeting only with high qualified prospects.We develop a powerful pipeline and motivate the prospect.Finally generating appointments with decision makers and increasing number of appointments is our goal. |
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Database Building, validation and profiling |
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Build and maintain an updated database of callers whether these are existing customers or potential ones. It is one of the main processes, database building allows for segmentation of customers and determining different services and strategies to target these segments. |
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Marketing Services
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Events Traffic generation |
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Conducting outbound invitation calls to specified segment of customers to client events. |
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Welcome Calls |
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The process includes conducting outbound calls to customers that have recently purchased a certain product or service. The call consists of greeting the person for being our customer and awareness on the product or service purchased. |
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Marketing Research |
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Wasla Contact Center helps you understand how your customers and prospects think by conducting a wide range of research services and several different surveys on the client or specific product or service, both quantitative and qualitative. |
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Customer Satisfaction Survey |
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By conducting several different surveys for the client on specific products or services, to determine certain flaws in excising products and services and therefore work on adjusting these flaws to gain the customers complete satisfaction. |